Effective Date: 9/5/2025
Henri's Bakery & Deli respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and SMS/text messaging programs.
1. Information We Collect
We may collect:
Personal Information: Name, email, phone number, billing/shipping address, and payment information when you place an order, sign up, or communicate with us.
SMS Information: Your phone number, message content, and delivery data when you opt in to receive text alerts.
Non-Personal Information: Browser type, device info, IP address, and how you interact with our site.
Cookies & Tracking: We use cookies and similar tools to improve your browsing experience and analyze website traffic.
2. How We Use Your Information
We use your information to:
Process and fulfill orders.
Communicate with you about your order, account, or support request.
Send SMS/text messages for:
Order updates and delivery notifications.
Customer service alerts.
Marketing/promotional texts only if you opted in.
Improve our website, products, and services.
Comply with legal obligations.
3. SMS/Text Messaging Terms
Opt-In: You must consent before receiving SMS/text messages.
Opt-Out: You can reply STOP to unsubscribe at any time, or contact us at [Insert Contact Info]. After opting out, you may still receive non-promotional messages (such as order updates).
Message Frequency: May vary depending on services or promotions.
Fees: Standard message and data rates may apply; we are not responsible for carrier charges.
4. How We Share Your Information
We do not sell your personal information. We may share it with:
Service Providers: Payment processors, shipping carriers, IT and marketing vendors who help deliver our services.
Legal Requirements: If required by law or court order.
Business Transfers: In case of merger, acquisition, or sale of assets.
5. Your Privacy Choices
You can:
Opt out of marketing emails by clicking "unsubscribe."
Opt out of SMS/text marketing by replying STOP.
Manage cookies via your browser settings.
Request access, correction, or deletion of your data by contacting us at [Insert Contact Email].
6. Data Security
We take reasonable steps to safeguard your data (encryption, secure servers, limited access). However, no method of transmission or storage is 100% secure.
7. SMS Disclosure Notice:
By providing your phone number and opting in, you agree to receive SMS/text messages from Henri's Bakery & Deli regarding orders, updates, and promotions. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
8. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted here with a new effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: customerservice@henrisbakery.com